In 2–3 days we understand your processes. We map pain points, define the MVP scope and prepare the sprint backlog.
Sprint 1—2: Creatio environment, key processes, data import. First demo of a working system after 2 weeks.
2–3-week sprints. Each sprint ends with a demo and feedback from users. Go-live in stages — no Big Bang.
SLA, training and knowledge center. We pass on know-how — after the project you can develop the system yourself.
Industry/DistributionThe sales department managed offers in Excel and email. No pipeline visibility, duplicate data, no SLA. After implementing Creatio with Optingo — a complete shift in how the team works.
“System implemented in 6 weeks. In the first month, we closed 40% more sales opportunities — because we finally saw what was happening.”
Customers today are less loyal than ever — and they vote with their wallet for brands that offer exceptional experiences. Building an effective CX strategy doesn't have to be chaotic. We outline four concrete steps: from discovering gaps in your current service, to determining the scope of change, to implementing and optimizing — that will allow your brand to stand out and retain customers for longer.
CX is not a cost — it's an investment with a measurable return. Companies that put the customer at the center, generate higher revenue, build loyalty and compete effectively in the omnichannel world. Learn three tough business arguments that will convince any CEO to invest in the customer experience.
No sales presentation. We will show you how Creatio works in the context of your specific challenges.