This privacy policy describes how we process information about you, including personal information and cookies, or “cookies.

  1. general information
  1. This policy applies to the website operating at the URL: optingo.eu
  2. The operator of the website and the Data Controller is: Optingo Digital Sp. z o.o., Al. Jerozolimskie 181B, 02-222 Warsaw, Poland
  3. Operator’s contact email address: office@optingo.eu
  4. Operator jest Administratorem Twoich danych osobowych w odniesieniu do danych podanych dobrowolnie w Serwisie.
  5. The Operator is the Controller of your personal data in relation to data provided voluntarily on the website.
  6. The website uses personal data for the following purposes:
    • Managing the newsletter,
    • Handling inquiries submitted via forms,
    • Fulfilling requested services,
    • Presenting offers or information.
  7. The website uses personal data for the following purposes:
    • Managing the newsletter
    • Handling inquiries submitted via forms
    • Fulfilling requested services
    • Presenting offers or information
  8. The website collects information about users and their behavior in the following ways:
    • Through data voluntarily entered into forms, which are added to the Operator’s systems.
    • Through the use of cookies stored on end-user devices.

2 Selected data protection methods used by the Operator

  1. Login areas and data entry points are protected at the transmission layer (SSL certificate). This ensures that personal data and login information entered on the website are encrypted on the user’s device and can only be read on the target server.
  2. User passwords are stored in a hashed form. The hashing function is one-way, meaning it cannot be reversed, which is the modern standard for securely storing user passwords.
  3. The Operator periodically changes administrative passwords.
  4. To protect the data, the Operator regularly creates backup copies.
  5. An essential element of data protection is the regular updating of all software used by the Operator for processing personal data, including frequent updates of software components.
  1. Hosting
  1. The website is hosted (technically maintained) on servers provided by: dhosting.pl.
  2. To ensure technical reliability, the hosting provider maintains server-level logs. These logs may include:
    • Resources identified by URL (addresses of requested resources such as pages or files),
    • Time of request receipt,
    • Time of response delivery,
    • Client station name – identified via the HTTP protocol,
    • Information about errors that occurred during the execution of HTTP transactions,
    • URL of the previously visited page (referrer link) – in cases where the user accessed the website via a hyperlink,
    • Information about the user’s browser,
    • Information about the IP address,
    • Diagnostic information related to the process of independently ordering services through forms on the website,
    • Information related to the handling of email sent to and from the Operator.
  1. Your rights and additional information about how your data will be used
  1. In certain situations, the Administrator has the right to share your personal data with other recipients if it is necessary to execute an agreement with you or to fulfill the Administrator’s obligations. This applies to the following groups of recipients:
    • Hosting company on an outsourcing basis,
    • Couriers,
    • Postal operators,
    • Law firms and debt collection agencies,
    • Authorized employees and collaborators who use the data to achieve the website’s objectives,
    • Companies providing marketing services to the Administrator.
  2. Your personal data is processed by the Administrator no longer than necessary to perform activities related to them as specified by separate regulations (e.g., accounting regulations). For marketing data, processing will not exceed three years.
  3. You have the right to request from the Administrator:
    • Access to your personal data,
    • Rectification of your data,
    • Erasure of your data,
    • Restriction of data processing,
    • Data portability.
  4. You have the right to object to the processing of your personal data for the purposes specified in point 3.2, including processing for the legitimate interests pursued by the Administrator, such as profiling. However, the objection cannot be exercised if there are compelling legitimate grounds for processing that override your interests, rights, and freedoms, particularly for establishing, asserting, or defending legal claims.
  5. You have the right to lodge a complaint regarding the Administrator’s actions with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but necessary for the website’s operation.
  7. Automated decision-making, including profiling, may be applied to you for the purpose of providing services under the concluded agreement and for the Administrator’s direct marketing purposes.
  8. Personal data is not transferred to third countries within the meaning of data protection regulations. This means that we do not transfer your data outside the European Union.
  1. information in forms
  1. Serwis zbiera informacje podane dobrowolnie przez użytkownika, w tym dane osobowe, o ile zostaną one podane.
  2. Serwis może zapisać informacje o parametrach połączenia (oznaczenie czasu, adres IP).
  3. Serwis, w niektórych wypadkach, może zapisać informację ułatwiającą powiązanie danych w formularzu z adresem e-mail użytkownika wypełniającego formularz. W takim wypadku adres e-mail użytkownika pojawia się wewnątrz adresu url strony zawierającej formularz.
  4. Dane podane w formularzu są przetwarzane w celu wynikającym z funkcji konkretnego formularza, np. w celu dokonania procesu obsługi zgłoszenia serwisowego lub kontaktu handlowego, rejestracji usług itp. Każdorazowo kontekst i opis formularza w czytelny sposób informuje, do czego on służy.
  1. Administrator’s logs
  1. Information about user behavior on the website may be logged. This data is used for website administration purposes.
  1. Important marketing techniques
  1. The Operator uses statistical traffic analysis on the website via Google Analytics (Google Inc., USA). The Operator does not provide personal data to this service, only anonymized information. The service relies on cookies stored on the user’s device. Users can view and edit information about their preferences collected by Google’s ad network using this tool: https://www.google.com/ads/preferences/.
  2. The Operator employs remarketing techniques that tailor advertising messages to user behavior on the website. This may give the impression that personal data is being used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. These activities require the use of cookies.
  3. The Operator uses Facebook Pixel technology. This allows Facebook (Facebook Inc., USA) to know that a registered user of their platform is using the website. This is based on data for which Facebook itself acts as the data controller, and the Operator does not provide any additional personal data to Facebook. The service also relies on cookies stored on the user’s device.
  4. The Operator uses tools to analyze user behavior through heatmaps and session recordings. This information is anonymized before being transmitted to the service provider, ensuring that they cannot identify any specific individual. Passwords and other personal data are excluded from recordings.
  5. The Operator implements solutions to automate website functionalities for users, such as sending an email after a specific page is visited, provided the user has consented to receive commercial correspondence from the Operator.

8 Information about cookies

  1. The website uses cookies.
  2. Cookies are IT data, particularly text files, stored on the User’s end device and intended for use on the website. Cookies typically include the name of the website they originate from, the time they are stored on the end device, and a unique identifier.
  3. The entity placing cookies on the User’s end device and accessing them is the website operator.
  4. Cookies are used for the following purposes:
    1. Maintaining the User’s session (after login) so that the User does not have to re-enter their login and password on every subpage of the website.
    2. Achieving purposes specified in the section “Key Marketing Techniques.”;
  5. Two primary types of cookies are used on the website
    • Session cookies: These are temporary files stored on the User’s device until logging out, leaving the website, or closing the web browser.
    • Persistent cookies: These are stored on the User’s device for a specified period in the cookie parameters or until manually deleted by the User.
  1. Web browsing software (web browsers) typically allows cookies to be stored on the User’s device by default. Users can modify these settings. Web browsers allow for the deletion of cookies and the automatic blocking of cookies. Detailed instructions can be found in the browser’s help section or documentation.
  2. Restrictions on the use of cookies may affect some functionalities available on the website.
  3. Cookies placed on the User’s device may also be used by entities cooperating with the website operator, including, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).
  1. Cookie management – how to give and withdraw consent in practice?
  1. If the user does not wish to receive cookies, they can change their browser settings. Please note that disabling cookies essential for authentication, security, and user preference maintenance may hinder or, in extreme cases, prevent the use of the website.
  2. To manage cookie settings, select your web browser from the list below and follow the instructions:

Mobile devices:

 

Optingo Digital Sp. z o.o.
Al. Jerozolimskie 181B
02-222 Warsaw

VAT ID: PL7011048379
REGON: 389742770

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