Legal document

Privacy Policy

Last updated: April 2026

§ 1

Administrator of personal data

Administrator of personal data collected through the website optingo.eu is:

Company name:Optingo Digital Sp. z o.o.
Address:Jerozolimskie Avenue 181B, 02-222 Warsaw
VAT ID: PL7011048379
KRS: 0000915658

We care about the security of the data entrusted to us. We process them in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the applicable provisions of Polish law.

§ 2

Purposes and legal bases of data processing

We process personal data for the following purposes:

Purpose of processingLegal basisRetention period
Handling of queries through the contact formArticle 6 (1) (b) GDPR — Necessity for the performance of the contractUntil the time of consideration + 3 years
Implementation and consulting servicesArticle 6 (1) (b) GDPR — performance of the contractContract duration + 5 years
Newsletter and marketing communicationArticle 6 (1) (a) GDPR — consentTo withdraw consent
Analysis of website trafficArticle 6 (1) (f) GDPR — Legitimate interest26 months
Remarketing MarketingArticle 6 (1) (a) GDPR — consent (cookies)To withdraw consent
Compliance with legal obligationsArticle 6 (1) (c) GDPR — legal obligationDerived from the provisions of the law
§ 3

Recipients of data

Personal data may be transferred to the following categories of recipients:

  • IT and hosting service providers — entities providing technical infrastructure
  • Providers of analytical and marketing tools — Google LLC (Google Analytics, Google Ads), Meta Platforms Ireland Ltd. (Facebook Pixel)
  • Email and marketing automation service providers — providers of platforms for sending newsletters
  • Accounting and legal service providers — to the extent necessary for the provision of those services
  • Public Bodies — if the obligation to transfer arises from the provisions of the law
§ 4

Transfer of data outside the EEA

Some of our suppliers (including Google LLC, Meta Platforms) are based in the United States. Data may be transferred to third countries on the basis of:

  • a decision of the European Commission establishing an adequate level of protection (EU-US Data Privacy Framework),
  • standard contractual clauses approved by the European Commission.

You can obtain a copy of the security measures applied by contacting: office@optingo.eu

§ 5

User rights

You have the following rights related to the processing of personal data:

  • Right of access — you can get information about whether and what data we process
  • Right to rectification — you can request correction of incorrect data
  • Right to erasure — you can request the deletion of data (right to be forgotten)
  • Right to restriction of processing — you can request a restriction of processing
  • Right to data portability — you can receive your data in a structured format
  • Right to object — you can object to the processing
  • Right to withdraw consent — you can withdraw it at any time

To exercise the above rights: office@optingo.eu. We will reply within 30 days.

You also have the right to file a complaint with President of the Office for Personal Data Protection (ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl).

§ 6

Cookie files

The optingo.eu website uses cookies — small text files saved on the user's device.

Necessary (always active)

Required for proper operation of the site. They do not require user consent.

Analytical

They allow you to analyze traffic and improve the quality of the service. We use Google Analytics 4 with anonymization of IP addresses.

Marketing

They are used to display tailored advertising and remarketing. We use: Google Ads, Meta Pixel (Facebook/Instagram), LinkedIn Insight Tag.

Behavioral Analytics

We use tools to create heat maps and record sessions in anonymized mode.

You can manage your cookie settings in the preferences panel on the website or in your browser settings.

§ 7

Data security

We use the following technical and organizational measures:

  • Encrypting the connection with the protocol SSL/TLS
  • Storing passwords in hashed form
  • Regular backups of data
  • Updating the software to the latest versions
  • Restricted access for authorized employees only
§ 8

Links to external services

The Service may contain links to external websites (e.g. LinkedIn, YouTube, Creatio website). We are not responsible for the privacy policies of these websites.

§ 9

Changes to the privacy policy

We reserve the right to update this Privacy Policy. Changes take effect as soon as the new version is published. Date of last update: April 2026.

§ 10

Contact in matters of personal data

In matters concerning the processing of personal data, please contact:

Mail:Optingo Digital Sp. z o.o., 181B Jerozolimskie Ave., 02-222 Warsaw
This privacy policy is effective as of May 1, 2026 · Previous version available on request.