CUSTOMER EXPERIENCE .

We are Customer Experience / CRM experts and have many years of experience in the implementation of CRM / CX systems implementation projects for clients from various sectors, including Telecommunications, Technology, Energy, Production, Services and Distribution.

We specialize in fast and cost-effective implementation of CRM solutions for clients in Poland and Europe.

We have extensive experience in implementing solutions from leading CRM suppliers: Creatio, Salesforce and Oracle.

FULL SUPPORT IN IMPLEMENTING YOUR CRM .

The scope of our services includes full support of the CRM implementation project. Our methodology and approach to implementation always focus on creating added value for your business.
For medium-sized companies, we have prepared a special offer to quickly implement a leading CRM solution.

Support in choosing a solution

We select a technological solution to the needs and requirements of the client. We will help you plan the scope, method and schedule of the implementation of the CRM system.

Analysis

We analyze the requirements and together we determine the scope of implementation. We use a proven, agile approach that helps to shorten the analysis stage as much as possible and accelerate the start of implementation.

Implementation

The implementation of a CRM system does not have to mean a project lasting two years. Thanks to our experience and proven implementation methodology, your company will start using the system in full after just a few weeks. Usually, the first stage of implementation is launching the MVP, i.e. the minimum scope that provides value to your business. The MVP stage is then expanded according to your needs.

Modifications and integrations

We know your needs can be unique. If you need individual implementation, adjusting the existing functionality or preparing a dedicated integration – we are ready for it.

Data migration

We will supply the implemented CRM system with your data. We have experience in implementing complex data migrations to CRM systems.

Training and commissioning

We provide support in training trainers and system users. We help to plan and carry out the production launch of the system in your organization

System maintenance and post-implementation support

We offer service and support contracts for implemented Customer Experience / CRM solutions. The contracts include a customized package of hours or services that can be billed monthly or quarterly.

Are you interested in implementing a leading CRM?

Check out our special offer of quick CRM implementation for medium-sized companies

Our consultants have extensive design experience and have cooperated with leading market brands

CLOUD and CX
IT IS IN OUR DNA .